Communication Comparison
Zoom vs Microsoft Teams
Zoom wins with 80.0
Updated 2026-03-19Zoom
80Winner
vs
Microsoft Teams
79Dimension Breakdown
ZoomMicrosoft Teams
Value
6872
Capability
8888
Experience
8062
Reliability
8888
Support
8285
Ecosystem
8590
Momentum
6572
The Verdict
Zoom has better video quality, reliability, and a simpler UX for meetings. Microsoft Teams is the better value if you already pay for Microsoft 365, bundling chat, files, and video in one place. For orgs not on M365, Zoom is the more focused and reliable video platform.
Pricing Comparison
| Tier | Zoom | Microsoft Teams |
|---|---|---|
| Basic | Free | Free |
| Pro | $13.33/user/mo | $4/user/mo |
| Business | $21.99/user/mo | $6/user/mo |
Feature Comparison
Zoom
- ✓ HD video meetings
- ✓ Screen sharing
- ✓ AI Companion
- ✓ Zoom Phone
- ✓ Team Chat
- ✓ Whiteboard
- ✓ Webinars
- ✓ Recording & transcription
Microsoft Teams
- ✓ Chat & channels
- ✓ Video meetings
- ✓ File sharing
- ✓ Microsoft 365 integration
- ✓ Power Automate
- ✓ Copilot AI
- ✓ Whiteboard
- ✓ Breakout rooms
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